Shipping policy
Thank you for shopping at Vantio.shop. We are dedicated to bringing you high-quality products from global artisans and manufacturers. To keep our prices competitive and quality high, we ship directly from our international warehouses.
1. Shipping Times
Because we ship directly from our global partners in China to provide you with the best value, shipping times may vary.
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Standard Shipping: 7 to 15 business days.
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Order Processing: 1 to 3 business days (Handling & Quality Check).
Please note: During peak seasons (Holidays) or extreme weather, shipping may take slightly longer. We appreciate your patience.
2. Order Tracking
Once your order is shipped, you will receive a confirmation email with a Tracking Number. You can track your package directly through our website on the [Track Your Order] page.
3. Shipping Costs
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Standard Shipping: [Yahan likhein $4.95 ya jo bhi aap rakhna chahen].
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Free Shipping: We offer FREE Standard Shipping on all orders over $50 (USD).
4. Customs & Duties
Vantio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Note: For most small orders to the USA, no customs fees are usually applied.
5. Missing or Lost Packages
If your tracking information says "Delivered" but you haven't received it, please contact your local post office (USPS) first. If the package is confirmed lost by the carrier, contact us at support@vantio.shop and we will resolve the issue.